Warranty Policy

At AT Mobile Tech, we take pride in offering quality repairs and reliable products.
This Warranty Policy explains what is covered under our repair and product warranties, and how to make a claim.

1. Repair Warranty

All repairs performed by AT Mobile Tech include a 30-day limited warranty, starting from the date of service completion.

✅ Covered:

The specific issue repaired (e.g., replaced screen, new battery, charging port repair)
The replacement part installed by AT Mobile Tech

❌ Not Covered:

Physical damage, cracks, or drops after repair
Water or liquid damage after service
Damage caused by misuse or accidents
Software issues unrelated to the original repair
Repairs performed or tampered with by another technician or shop
Loss of data, apps, or personal information

If the same issue reoccurs within 30 days, and it qualifies under warranty, we will repair it again at no additional cost.

2. Product Warranty (Accessories & Devices)

Selected accessories and devices sold by AT Mobile Tech come with a limited manufacturer’s warranty ranging from 7 to 90 days, depending on the item type.

To qualify for a product warranty claim:

The item must show no signs of physical or liquid damage
You must present the original receipt or proof of purchase

If the item cannot be repaired or replaced, store credit may be issued at our discretion.

3. Warranty Claim Procedure

To make a warranty claim:

Visit any AT Mobile Tech branch (Grand Anse or The Carenage)
Bring the device or product and proof of purchase
Our technician will inspect and verify eligibility under warranty terms

Approved claims will be serviced or replaced within 3–7 business days, depending on parts availability.

4. Exclusions & Limitations

AT Mobile Tech is not liable for data loss or third-party accessories (e.g., cases, screen protectors, or cables not purchased from us)
Warranty coverage is non-transferable
No refunds are issued for repairs once service has been completed

5. Contact Us

If you have questions about your warranty coverage or need help with a claim:

AT Mobile Tech
📍 Grand Anse & The Carenage, St. George’s, Grenada
📞 +1 (473) 422-7620
📧 atmt.gnd@gmail.com
🌐 https://atmobiletech.shop